A lot of the friction people blame on Business Central isn't actually the software — it's a setup decision made at go-live that never got revisited as the business grew. The good news is most of these are quick to fix once you know what to look for.

Too few (or too many) dimensions

Dimensions are how you slice reporting by department, project, location, or cost centre — without them, you end up building separate G/L accounts to fake the same result, which bloats your chart of accounts and makes reporting harder, not easier. On the flip side, too many dimensions applied to every transaction slows down data entry for no analytical benefit. The fix is usually a short review: keep the two or three dimensions your business actually reports on, and retire the rest.

Number series that don't scale

Short, tightly-bounded number series (invoice numbers capped at four digits, for example) are a common go-live oversight that causes real problems once volume grows. If you're approaching a number series limit, it's worth extending it before it becomes an urgent fix mid-quarter.

Posting groups set up once and never reviewed

General posting groups and VAT posting groups are usually configured early and rarely touched again — but if your product lines, tax obligations, or vendor relationships have changed since go-live, outdated posting groups quietly misroute transactions to the wrong accounts. An annual review is worth the hour it takes.

Permission sets copied from a template and left as-is

It's common to assign a standard permission set to new users because it's faster than building a tailored one. Over time this leads to either too much access (a data-entry clerk who can post journals) or too little (a controller who can't approve what they should). A periodic access review avoids both the security risk and the daily friction of over-restricted users submitting tickets to unblock themselves.

No standard naming convention for saved reports and views

Once a few people start saving their own custom views and layouts, an inconsistent naming pattern makes it hard for anyone else to find or reuse them. A simple shared convention (e.g. "[Department] – [Purpose]") turns personal shortcuts into team-wide time savers.

Most of these fixes take under an hour once identified — the hard part is knowing to look. If it's been a while since your Business Central setup was reviewed end-to-end, [LINK: we're happy to run through it with you].